Quality Function Deployment

QFD is the process of taking the Voice of the Customer and designing those needs into your products and/or services.

For the past 30 years we have been in the business of facilitating QFD projects for major corporations across the globe.

QFD is the strategic advantage that successful organizations are using to compete in the market.

Customer Feedback

See what our clients are saying...

Karen provides not just the experience and understanding that is vital to her training programs, but also the excitement that keeps the participants involved and anxious to implement the techniques that she presents." - - Charles Bruce, Vice President Corporate Quality, Emerson Electric Company

Charles Bruce, VP Corporate Quality

Emerson Electric

The team at Impacture Consulting truly understands customer needs and delivers exceptional results, making our projects more efficient and aligned with our goals. Highly recommend their services!

A close-up of a white car wheel with red lug nuts and a central hub featuring the logo 'Speedline'. The clean surface and design suggest a focus on performance and aesthetics.
A close-up of a white car wheel with red lug nuts and a central hub featuring the logo 'Speedline'. The clean surface and design suggest a focus on performance and aesthetics.
Jane Smith

Boulder, CO

★★★★★
★★★★★